My parents crashed there S60 Volvo: No Airbags Deployed...HELP!!

[far2000]

Hey alll....Bad news, last night my Parents Hit a Cow on the road, Front Right hand side damage, Including whole front windscreen destroyed, but not 1 airbag deployed.???? Its a 2006 Model with just under 30 000Kilometres, with maintenance plan...My parents had there seat belt on...so that cant be the reason....and it was a FRONT right side damage (Directly in front of my dad
driverSide) ......Shouldnt the airbags be deployed..??

Thank god no1 is seriously injured, jus light bruises here and there when the glass pieces from the windscreen flew inside the cabin...My dad is really pissed and has filed a complaint with Volvo South Africa, but what is the way forward..? what exactly can we claim and how best should this situation be handled..??...this is my dads 2nd Volvo so i assume heshould be regarded as a good customer....

Its such a huge disapointment cause, my dad bought the vehicle for the legendary Volvo safety...The good thing thouh, the car handled well and the body took the impact verry well, a huge 1tonne bull and the car was still drivin befor the electronics shut down....

Hoping 2 here some recommendations....

[cawimmer430]

Just be happy your parents are ok.

As for the airbags not deploying, let your Volvo dealership take a look at it or have the insurance conduct an investigation (less bias involved than if Volvo does it).

[Centurion]

Sad story. How much of the front end was damaged? Only a busted bumper and front light or is the chassi and structure also damaged??

[Tarek]

Sorry to hear that Farouk but glad ur parents are fine.Maybe the collision didn't reach the sensor?

[far2000]

Originally Posted by cawimmer430

Just be happy your parents are ok.

As for the airbags not deploying, let your Volvo dealership take a look at it or have the insurance conduct an investigation (less bias involved than if Volvo does it).

Thanx Christian..I am verry relieved, but also shocked...it could have been worse.....

[far2000]

Originally Posted by Centurion

Sad story. How much of the front end was damaged? Only a busted bumper and front light or is the chassi and structure also damaged??

They hit the rear of a cow....Front right side Bumper Caved, Right Side headlight Destroyed..Right side Bonnet Crumpled and hit in the engine...Front Right WIndow Bar heavily out of position...Not even Curtain or side Airbags Deployed....Side of the Car heavily scratched.....

[Centurion]

.

[far2000]

Originally Posted by Tarek

Sorry to hear that Farouk but glad ur parents are fine.Maybe the collision didn't reach the sensor?

Thanx Tarek, it was a verry hectic night for me last nite,i had 2 rush from Swaziland to South Africa, Luckily it was only 1.5hrs away..where the accident took place....Had my heart in my mouth,as i got the call through a 2nd Party, as my parents were abit 2 shaken 2 do anytin..Luckily there were Police vehicles on the scene almost immediately, and they really took care of everything....

[cawimmer430]

Originally Posted by far2000

Thanx Christian..I am verry relieved, but also shocked...it could have been worse.....

Volvo's are good and safe cars. Be glad the seatbelts worked.

[far2000]

Originally Posted by Centurion

A cracked windshield doesn't deploy airbags. For airbags to be deployed the front end has to be hit hard and in the right area.

It's a bit difficult to judge the whole thing since you haven't attached pictures nor given us a proper description of the damage.

I undstand what you mean..unforrunately i didnt take any pics, as the car was already towed when i picked my parents from the police station,

The car hit the cow directlyon my fathers (drivers) side, it damagedbumper,hit the frontlighjts, then it hit the Bonnet , which caved in2 the engine, and inally parts of the cow hit the windscreen..imagin f the car itself went thru the windscreen..? u cant tell me the Airbag should nott hav been deployed..?? my dad was verry lucky...that it wasnt mor serious....